Dear Aspirants,
We bring to you a detailed syllabus of HR Officer - Please go through the same carefully.
HUMAN RESOURCE
MANAGEMENT
Human
Resource Management: Introduction, staffing, manpower planning, performance appraisal, wage and
salary administration.
Human
Resource Development: Strategies and Systems: Human resource development process. Training, coaching, mentoring,
counselling,career planning and development, aligning strategy with HRD
activities. Assessment Techniques .Tools like In Basket Exercises, Critical
Incidence Technique, Types of Interviews etc. Performance Management System,
Balance Scorecard etc. and Career Development.
Human
Resource Information System: Human Resource Management-Systems Approach, strategic Role of
Information in HRM, Information Technology-Concepts & Issues, HRIS
Implementation and Control, Designing an HRIS Department, Compensation and
Benefits Management, Training and Development, HR Planning and Analysis.
Transactional
Analysis- Understanding
TA- life stages- father, child and adult, different types of transactions,
use of TA for improving behavior.
Recruitment
& Selection- Understanding the staffing process, recruitment- internal and external sources,
advantages and disadvantages, selection process, interview process, probation,
internal mobility.
Training
and Development- Key training issues, training need analysis, clarifying the objectives
of training,
designing effective training programmes, implementing training . training
methodology, conducting training, trainer behaviour, evaluation of training,
Models of measuring Training Effectiveness.
Rewards
& Recognition- types of rewards,monetary and non monetary, performance reward,
Incentives,-
individual, group and organization based incentives
Performance
Management & Appraisal: goals and objectives, Planning performance, self appraisal performance
analysis, performance ratings techniques, self appraisal performance analysis,
performance ratings techniques,
using performance management data for HR decisions,Types of Performance
Management System
Management
of Compensations and Benefits: wages and salary concepts, Factors affecting wage and salary,
legislative measures, job evaluation, components of compensation, linking
rewards with performance, indirect or fringe benefits.
Mobility of Personnel and Retirement-transfers, promotion, demotion, separation.
Business
Policy and Strategic Analysis
Basic
Concepts of Strategic Management, Strategy Formulation- Strategy Formulation:
Situation Analysis and Business Strategy,Strategy Implementation and Control-
strategy Implementation: Organizing for Action, Strategy Implementation:
Staffing and Directing, Evaluation and Control, Other Strategic Issues-
Strategic Issues in
Managing Technology and Innovation, Strategic Issues in Entrepreneurial
Ventures and Small
Businesses, Strategic Issues in Not-For-Profit Organizations. HR Scorecard, HR
Audit, HR issues in Merger
and Acquisition.
Emotional
Intelligence and Managerial Effectiveness: Concept of EI, theories.
Managing
change and organizational effectiveness: Understand the dynamics of change,
reasons for change,
diagnosis for change, resistance to change, change agents, forms of
interventions, models of
change, implementing change in organizations.
Management
Process and Organizational Behaviour: Values and Personality, Attitudes and job
satisfaction, Perception and individual decision making,Motivation in the
Workplace, Learning, Attribution.
Managing
Interpersonal and Group Processes: Foundations of Group understanding work
teams, communication,
leadership, Stress Management, Decision Making and Creativity, Power and
politics,conflict and negotiation.
INDUSTRIAL
RELATIONS
Collective
Bargaining and Negotiation process: Nature, Conditions for successful
bargaining, Advantages
and current trends in bargaining, Issues for concerns for employers,
negotiation objectives, negotiation
process-reactions, discussions, and style, Theories of Collective Bargaining.
Conflict
Management -
definition, intervention process, sources, reasons and different levels of Conflicts.
Grievance
Management: Concept of
Grievance, Causes of Grievance, Need for a Grievance Redressal Procedure,
Steps in a Grievance Redressal Procedure, Legislative Aspects of the Grievance,
Redressal Procedure
in India.
Industrial
Relations & Trade Unions: Nature, concept, models and theories of IR, Collective
bargaining,
industrial disputes, workers participation management, employee discipline,
grievance handling,
trade unionism, development of unionism, structure and types of unions, trade
unions act, issue of
registration and recognition, problems of unions in liberalised economy.
Labour
Laws: Introduction;
Regulatory laws-Trade union act
1926, ID act 1947, Industrial
employment
act (standing order act) 1946, Protective
laws- Factories act, 1948, Wage laws
-minimum wages act,
1948, payment of wages act, 1936, Equal remuneration act, 1976, The payment of bonus
act, 1965, Social security laws- EPF
act, 1952, ESI act, 1948, workmen.s compensation act 1923,
Maternity benefit act, 1961, payment of gratuity act, 1972, Contract labor laws
Contract labour act
1986, Bonded labour system act 1986, child labour act, 1986. Apprentice
Act.1961.
Discipline : Principles of
Natural Justice, Disciplinary Proceedings, Domestic Enquiry.
Personnel problems and employee counseling -Labour turnover, absenteeism, alcoholic and drug abuse. Employee health, safety and welfare.
